About the Role
We are looking for a key resource to lead the design and implementation of user interactions in our healthcare AI platform. You’ll play a central role in ensuring that AI-driven workflows align with the mental models of healthcare professionals. You will need to learn the common language, behaviors, and workflows in the healthcare domain by engaging directly with doctors, nurses, and other health professionals. Through interviews, fieldwork, and iterative testing, you will help shape intuitive, usable AI-powered tools for clinical and administrative contexts.
Requirements
This is a full-time hybrid role for a UX Research & Design Specialist - Healthcare AI Interfaces at EFFY. This key resource will be responsible for conducting user research, applying design thinking principles, and lead the design and implementation of user interactions in our healthcare AI platform, playing a central role in ensuring that AI-driven workflows align with the mental models of healthcare professionals. It will be required to learn the common language, behaviours, and workflows in the healthcare domain by engaging directly with doctors, nurses, and other health professionals. Through interviews, fieldwork, and iterative testing, you will help shape intuitive, usable AI-powered tools for clinical and administrative contexts.
Key Responsabilities
Learn the everyday language and logic used by healthcare professionals.
Conduct user interviews with doctors, nurses, and other medical staff.
Map real-world workflows and decision patterns into product design requirements.
Design and document non-functional prototypes for early validation.
Support the development of functional prototypes in collaboration with Product and Engineering.
Run usability tests, including user interviews and A/B testing.
Lead iterative refinement cycles based on real-world feedback.
Help define the UX vision and interaction patterns for AI-assisted tasks in healthcare.
Requirements
Proven experience in UX research and/or service design.
Strong prototyping skills (e.g., Figma, React / Next knowledge is valued).
Solid understanding of human-centered design methodologies.
Experience conducting qualitative interviews and usability studies.
Familiarity with agile product development cycles.
Ability to translate field research into clear product insights and design decisions.
Excellent communication and collaboration skills.
Strong problem-solving abilities
Experience in healthcare or AI technology industries (preferencial)
Ability to work collaboratively in a team environment
Bachelor’s or Master’s degree in Human-Computer Interaction, User Experience Design, or related field
Fluent in English (written and spoken - mandatory)
About the Job Offer
We offer you the opportunity to work in a multinational company that offers you professional growth and career progression under distinctive career plans, tailored for different skills and activities, as well as:
Laptop/technology benefit value for professional use;
Hybrid work model;
Opportunity to work in reference projects and customers across the globe;
Continuous technical training and certification opportunities;
If you identify yourself with this job opportunity, apply now through our careers webpage form or sending us an email to careers@effybusiness.com, identifying the job ad reference, attaching your updated CV, a brief introduction about yourself and your motivation, as well as your earliest possible start date.
Please note that even though you are applying for this position, you may be offered other projects to join within EFFY anywhere.